*IMPORTANT IF YOU ARE EMAILING OR CONTACTING US FOR WATER LEAK, TOILET LEAKING, HEAT OUTAGE, OR FLOODING YOU NEED TO CALL THE OFFICE AND EMERGENCY NUMBER UNTIL YOU CONTACT SOMEONE AND THEY COME TO YOUR APARTMENT TO FIX THE PROBLEM. CALLING ONCE AND LEAVING A MESSAGE DOES NOT ELIMINATE YOUR LIABILTY FOR DAMAGES TO YOUR APARTMENT PER THE LEASE YOU ARE REQUIRED TO CALL UNTIL A PERSON RESPONDS TO YOUR LOCATION UNTIL THE REPAIR IS CORRECTED OR FIXED.
Maintenance Number: (319)-354-0028
Emergency Maintenance Number: (319)-354-8644 AFTER HOURS AND WEEKENDS ONLY
*An Emergency Call is limited to Heat Outage, Electrical Outage, No Water or a Sewer Back Up (meaning sewage is backing up into the tub or sink). If you call the emergency number and it is not an emergency or for any other issue during regular business hours or after hours you will be billed $70 per hour during regular business hours (8am -5pm) and $90 per hour after hours (5pm or later) or nights and weekends. So please keep this in mind and direct all of your non-emergency maintenance items through the website under the maintenance section or call 319-354-0028 and leave a message.